So here's an update on the latest mess up by Google. Apparently, Google has accidentally reset the GMail accounts of an estimated number of 150,000 customers. Though the percentage of user's who's accounts have been affected are less that 0.08%, nevertheless, the situation seems scary enough. A loss of years of mail on a GMail account is a scary prospect. We often have loads of files, critical data and important conversations on GMail, and to log in and not be able to see any of these would be enough to wreck someone. But we don't pay Google for the service, you may say. So why is it Google's responsibility to ensure the safety of our mail? The answer is that by participating in GMail, we are entering Google's business model and it is through our participation that Google earns its revenues. So it is indeed Google's responsibility to ensure that our data remains safe, so that we remain within their business model. So how hard have the users of GMail been ...